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52 total reviews
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5 low-confidence
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Yelp
NeutralTyler H.
10/8/2026 · 5d ago
3 of 5 stars
Reviewer message
“Good cleaning, but checkout took forever and the itemized bill wasn't clear on what I actually owed.”
Drafted reply
Hi Tyler, thanks for the honest note — I'm sorry checkout was slow and confusing. I'll have the front desk walk through billing more clearly going forward.
— The Bright Smiles team
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NegativeSandra K.
10/13/2026 · 11h ago
4 of 5 stars
Reviewer message
“Four stars because the cleaning itself was good, but I felt rushed through the treatment explanation and had to look up my own procedure online afterward to actually understand what was done.”
Drafted reply
Sandra, thank you for the honest note — you shouldn't have to look anything up yourself. I'll ask the team to slow down and walk through procedures more clearly going forward.
— The Bright Smiles team
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This review is 4 stars but contains strongly negative language about communication.
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NegativeMelissa R.
10/13/2026 · 6h ago
3 of 5 stars
Reviewer message
“Three stars is generous honestly. The dental work itself was fine, but the front desk was dismissive when I asked simple questions and made me feel like a bother.”
Drafted reply
Melissa, I'm sorry the front desk made you feel that way — that's not how we want anyone to be treated. I'll address this with the team directly.
— The Bright Smiles team
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This review is 3 stars but contains strongly negative language about staff.
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NeutralMarcus D.
10/13/2026 · 5h ago
3 of 5 stars
Reviewer message
“Service was fine once it started, but I waited almost 30 minutes past my appointment with no explanation.”
Drafted reply
Hi Marcus, I'm sorry about the wait today. I've flagged it with our front desk so it doesn't happen again — thanks for your patience.
— The Bright Smiles team
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Yelp
PositiveTheo M.
10/13/2026 · 1h ago
5 of 5 stars
Reviewer message
“Best dental visit I have had in years. The hygienist explained everything and nobody tried to upsell me on anything.”
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Google
PositiveKayla B.
10/13/2026 · 4h ago
5 of 5 stars
Reviewer message
“Absolutely painless root canal, if you can believe that. Dr. Bright walked me through every step before starting.”
Drafted reply
Kayla, that means a lot — we always want you to know exactly what to expect before we start. Thanks for the kind words!
— The Bright Smiles team
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PositivePriya N.
10/13/2026 · 2h ago
5 of 5 stars
Reviewer message
“The whole team was fantastic — friendly, on time, and the place was spotless. Already told two friends to book here.”
Drafted reply
Thank you so much, Priya — we loved having your whole family in! See you at the next cleaning.
— The Bright Smiles team
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