Repuvane — never leave a customer review unanswered.
Stop losing customers to reviews you never got around to. Repuvane turns review chaos into an approval queue.
Every day a review sits unanswered, a customer wonders if you even noticed. Repuvane reads the review, drafts a reply in your voice, routes serious issues to attention, and keeps the record. Nothing goes out until you say so.
Tokyo Sushi
Reputation Command Center
Unanswered
3
Needs owner decision
Avg. rating
4.6
+0.3 this week
Drafts used
18
Starter guardrail healthy
Waited 40 minutes and want to speak to a manager.
Good service, but the appointment started late.
Friendly team, spotless office, already recommended.
Approval-controlled
AI drafts never bypass the owner.
Decision trail
Every draft, edit, and escalation stays visible.
Rule-aware
Risky reviews route to attention, not autopilot.
Usage measured
Monthly AI draft volume is tracked by location.
How it works
One product loop, end to end.
From demo to dashboard, Repuvane shows the full decision path before live platform posting is connected.
- 01
Watch
Every review lands in one place.
The second a customer leaves a review, Repuvane reads it — the star rating, the tone, the exact words — so nothing gets buried in a busy week.
- 02
Draft
A reply that actually sounds like you.
Tell Repuvane how you talk — your tone, your go-to phrases, the words you’d never say — and every draft is written to match. Not a canned "thanks for your feedback."
- 03
Escalate
The scary ones get flagged, not ignored.
Refund demands, angry language, anything risky — Repuvane spots it and puts it in front of you first. Serious feedback never gets treated as routine.
- 04
Respond
One tap, and it’s handled.
Like the draft? Tap approve. Want to change a line? Edit it first. Either way, the reply — and your decision — is saved for good.
The confidence layer
The AI writes. You decide. Always.
Repuvane doesn't run wild. It drafts a reply, shows you exactly how sure it is that the reply is right, and steps back — you're the one who hits send.
A confidence score on every draft
Easy reviews move fast. Anything mixed or risky gets flagged for a closer look before it ever reaches your queue.
Nothing posts without you
Every reply waits in your queue until you approve it. No surprise messages showing up under your name.
A record of every decision
Every approve, edit, and reject is saved — so you always know what went out, and why.
“Best cleaning in Boulder. Will book again.”
96% confidenceApprove“Friendly staff, on-time visit.”
91% confidenceApprove“Work was fine but I was quoted a higher price…”
64% confidenceReview“Legal language detected. Owner notified by SMS.”
22% confidenceEscalated
Sample queue · anything low-confidence or high-risk always waits for you.
Enterprise operating model
Built like a review operations system, not a chat toy.
The workflow is explicit: classify the review, draft the response, route risk, require approval, then keep the event trail. That makes Repuvane easier to trust as volume grows.
Review intelligence
Sentiment, topic, urgency, confidence, and reason codes are visible before the owner decides.
Location-ready workspace
Business identity, voice, channels, usage, and teammates stay tied to the right location.
Audit-first decisions
Approval, edits, rejection, escalation, and AI drafting events are recorded as the queue moves.
Where your reviews live
Built to meet customers wherever they leave a review.
Google, Facebook, Trustpilot — we’re connecting them one at a time, tested and safe, instead of rushing something that could break your account. Today, the full draft-and-approve workflow already runs on your own reviews inside the dashboard.
Google Business Profile
Your busiest channel — first in line
Pages and recommendations, right after
Trustpilot
Right behind Google and Facebook
Security
Careful by design, not by accident.
A bad automated reply can cost you more than a slow one. That’s why every risky decision stays visible, logged, and in your hands — not a machine’s.
Human approval gate
Every single reply waits for you. No exceptions, no auto-post switch to accidentally flip on.
Least-privilege integrations
Repuvane only ever touches what it needs to, one location at a time — never blanket access to your accounts.
Audit trail by default
Every draft, edit, approval, and escalation is on record — so you can show exactly what happened and when.
The name
Why “Repuvane”?
Repu
Every star rating, every comment, every review someone reads before they decide to walk in. That's your reputation, and it's being written whether you reply or not.
Vane
The part that's always turning, always watching for what's coming next. Repuvane catches every review the second it posts, so nothing slips by unnoticed.
Never leave a customer review unanswered.
Frequently asked
Have setup, pricing, or security questions?
The full FAQ now lives on its own page with straight answers about approvals, integrations, AI usage, team access, and what Repuvane stores.
Every unanswered review is a customer wondering if you noticed.
Repuvane writes the reply. You make the call. It takes minutes, not a Saturday afternoon — and every single one still needs your OK before it goes anywhere.
Or write directly: info@mavarosystems.com