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5 escalated reviews
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5
Needs attention
5
Low-confidence drafts
10d ago
Oldest open item
Was quoted one price over the phone and charged a different amount at checkout. Not a huge deal but worth mentioning.
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Front desk mixed up my insurance again and I had to call twice this week to get it sorted.
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Still waiting on a refund from three weeks ago. I've called twice and nobody could give me a straight answer on when it's actually coming.
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The hygienist was rough and it hurt more than it should have. Not coming back unless someone follows up.
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Charged me for a service I never approved and no one has returned my calls. I want a refund and I want to speak to the owner.
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Naomi S.
Reviewer message
“Was quoted one price over the phone and charged a different amount at checkout. Not a huge deal but worth mentioning.”
Suggested owner action
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Drafted reply
Derek W.
Reviewer message
“Front desk mixed up my insurance again and I had to call twice this week to get it sorted.”
Suggested owner action
Escalate or edit before any public reply.
Drafted reply
Oliver T.
Reviewer message
“Still waiting on a refund from three weeks ago. I've called twice and nobody could give me a straight answer on when it's actually coming.”
Suggested owner action
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Drafted reply
Alicia R.
Reviewer message
“The hygienist was rough and it hurt more than it should have. Not coming back unless someone follows up.”
Suggested owner action
Escalate or edit before any public reply.
Drafted reply
Jordan T.
Reviewer message
“Charged me for a service I never approved and no one has returned my calls. I want a refund and I want to speak to the owner.”
Suggested owner action
Escalate or edit before any public reply.
Drafted reply